Every purchase from 4-rth.com is unconditionally guaranteed. If you are not totally satisfied with your purchase, return the item(s) for an refund, exchange or credit. We ship via USPS 1st Class for single, low-weight items. USPS Priority Mail otherwise - for FREE :).
For EXPEDITED shipping, FedEx Express is available and will show up in your shipping options!
INTERNATIONAL orders are shipped via USPS 1st Class Mail - there is a FLAT rate charge of $10 to $20 depending on size of the order. Some high-risk countries require DHL shipping -- like Mexico & India. More countries may be added as deemed necessary to insure shipment & delivery. Please specify in your order "NOTES" if you prefer expedited or alternative shipping methods -- OR contact us directly to make arrangements! (firstname.lastname@example.org)
Return & Exchanges
What is our return policy? (note: "exceptions" will be made for those buying early as Christmas gifts!)
If it doesn't fit, we'll exchange it for the right size. If it's damaged, we'll replace it with a new one. 4-rth.com will accept a return of unworn, unwashed & undamaged merchandise for an exchange, refund or credit . If you wish to return your merchandise for an exchange, credit or refund you must notify us within THIRTY (30) consecutive days of receipt of merchandise. All sales are final after THIRTY (30) consecutive days so inspect your 4-rth goods immediately! Please include your order number when returning your merchandise. Refunds will be issued for the product only; "extra" delivery charges (i.e. Express or International) are not refundable. "SALE" items are final. There will be a 10% reduction to your Refund for Pet-Hair removal.
INTERNATIONAL buyers have a 45-day window from date-of-shipment to request a return/exchange. (or 10 days from the time you receive your order, whichever comes first!)
How do I return an item?
To return an item simply initiate the return within thirty (30) days from the date you received the item you wish to return by contacting us. We'll provide you the appropriate return address. We must receive your item back within 30 days of when we shipped the item to you. (45-days for International orders).
When returning your merchandise try to use a traceable shipping method and mail to:
4-rth.com – PLEASE CALL OR EMAIL FOR ADDRESS (ph: 310.497.1413) (E: email@example.com)
4-rth.com is not responsible for customer returns that are not received by a traceable method. Please allow approximately two to three days for the processing of your return. Your issuing bank may take an additional billing cycle to apply the credit to your card. Paypal is generally within 1-2 days.